Quick answers about supplements, orders, and shipping. Click a question to show or hide the answer.
When available, smaller formats or variety packs let you try a formula before committing to a full tub. Product pages list the sizes we stock for each item.
We only work with official or authorised sources. Products are traceable, and we do not sell counterfeits.
After dispatch, we email a tracking link or number (depending on the carrier). You can also check order status from your customer account when that option is enabled.
Promotions may include free shipping depending on the campaign, city, or country. Eligibility is always shown on the product page, in the cart, or at checkout.
See also our Shipping page for regions and typical delivery times.
Right of withdrawal and exchanges depend on the product type (opened consumables, hygiene, etc.). Full rules: Return policy and Terms of sale.
